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FAQ

*Jetski or boat rentals are not permitted to go out to the ocean* 

*We have the right to decline service to any individual under any apparent influence at any time* 

At what time should I arrive for my reservation?
Arrive at least 30 minutes prior to reservation, especially if you’re taking a Boater’s License test. There are waivers and liability forms to READ and sign. We will also need sufficient time to instruct the driver and go over safety rules. If you are late you are cutting into your rental time.
How old do you need to be to rent/drive a jet ski?
Under 18 years old requires guardian/parent’s permission to drive a jet ski and 16 years old to operate one by yourself. A 15-year old can drive with an adult as a passenger.
How do I get my boater’s license?
We can provide you with a boater’s license onsite for an additional $10 fee. You must arrive 30 minutes prior to your appointment time if you or anyone in your party needs to take a test.
What if I’ve never ridden a jetski before?
You’ll be given a brief tutorial on how to operate the watercraft.
What if I experience a mechanical issue with a jetski/boat rental?
All of our watercrafts are registered with SEATOW (AAA on water). SEATOW is based at both ends of our 30mile territory and is guaranteed to respond swiftly to resolve any issue concerning break downs, battery jumps, gas fill up, grounded vessels or towing vessel back to our location if necessary. We also have GPS installed in our jet skis so we’re aware of your location at all times.
How much is the security deposit?
The deposit is $300 and upon post rental inspection, we issue the deposit right away. If it’s a credit card it is refunded immediately but if it’s a debit card it does depend on your financial institution how quickly it gets returned to your account.
Can my child ride with me?
Children aged 6 and up are allowed to ride the jet skis and it’s a $10 fee per child.
How do I book an appointment?
You may book online or give us a call to book your appointment.
What is the cancellation policy?
We don’t offer a last minute cancellation/refund. The cancellation would need to be done within 7 days of the booking/purchase date.
What if there’s poor weather conditions on my rental day?
We offer a credit/reschedule option valid within 6 months of the booking date.
What’s unique about the area I’m doing these activities in?
Fort Pierce inlet and Indian River waterways offer the most rich and pristine waterways with dolphins, manatees, fish and wildlife.
Where can I take the jetski?
You can explore freely within the Indian River. You cannot take the jet skis to the ocean.
What do I bring with me?
We do recommend protective eyewear while riding. Please wear sunscreen, proper active/swimwear and no flip flops are recommended. We provide life vests and have various sizes available.
What about cell phones and personal belongings?
We do offer dry boxes for personal electronics, we are not liable for any damage or loss of your personal property.

Boating FAQS

If I don’t know how to operate a boat, can I get a captain?
Yes, our team of captains are onsite it’s dependent upon their availability ($35 an hour fee)
Am I responsible for fuel?
Yes, you’re responsible for refueling the boat upon your return. If you fail to do this you’ll be charged a $50 fee. Our staff will direct you to the available fueling stations.
Can I bring a cooler on the boat?
Yes, food and drink are welcome aboard.
How are boats rented, hourly?
We rent the boats in 2, 4 and 8 hour intervals.
Are pets allowed on the boats?
Yes, you are responsible for any damages caused by you or your pet. Restrictions are 60 lbs., and under, no shedding and no aggressive breeds.

Dolphin Tours

Am I guaranteed to see dolphins?
Although we cannot guarantee dolphin sightings, we typically see them on each tour, it’s dependent upon the season and time of day. This area is a dolphin epicenter, they come to breed/migrate each year from the Atlantic Ocean.

One of our staff members will be accompanying you on the Dolphin Tour on either jet ski or boat to help you locate dolphin pods.
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